How Much Do Culinary Chefs Get Paid How Hospital Cafeterias Are Increasing Retail Revenue

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How Hospital Cafeterias Are Increasing Retail Revenue

Hospital retailers are finding themselves under pressure to meet financial goals

Faced with rising costs and tough economic times, healthcare organizations are increasingly looking to their retail space as an additional source of revenue. Although hospital catering operations are best known for serving meals to patients, most if not all of them manage food service operations in their restaurants, snack bars or coffee shops. Tasked with increasing the hospital’s revenue, many Foodservice Managers and Cafeteria Managers are taking extra steps to help. Increasing employee involvement, engaging local communities, and adapting their food and beverage offerings to meet the needs and preferences of consumers and aggressive food service goals.

Grab and Go

In a busy medical environment, speed is essential! This is why in the last few years, many hospital cafeterias have renovated their facilities to have new coolers with pre-packaged meals; from yogurt and fruit Parfaits, sandwiches and salads. These mobile meals provide an easy and quick way for busy healthcare workers to grab a meal or drink on the run. The layering also allows employees to bring these items to their desks or other places to eat in places other than the cafeteria. When used with POS systems and barcodes, checking the items taken and going to the items for sale takes only a few seconds.

Eating Events

Many medical facilities have redesigned their dining areas to provide an attractive restaurant-like atmosphere to attract employees, guests and visitors. Their goal is to attract hospital staff to stay for lunch instead of looking for other ways to get a place, attract tourists, and sometimes attract locals. To achieve this, Foodservices Managers are not only creating attractive restaurants, but also hiring talented and experienced chefs to create new and delicious menus. Using a POS system that tracks menu items gives chefs an overview of what’s going well, and what needs to be removed from menu changes.

Withdrawal of employee wages

Operated through a Point of Sale System such as employee payroll deductions to be deducted from future paychecks, the ability to make retail purchases by looking at an employee badge already carried by a health care worker is considered a great and convenient benefit. When employees present the badge they already carry as a means of payment, they no longer need to carry cash or credit cards while traveling. In many cases, this flexibility means the difference between having time to enjoy a delicious meal and having lunch or breakfast. Cashless payments also mean an increase in the addition of food and drink purchases, when an employee does not have enough money to pay for all the choices he or she would like to make.

Credit card transaction

It is not uncommon for visitors to be penniless when visiting a patient in a hospital. We are all consumers who are used to paying most everything with a credit or debit card, so we are very surprised to find a restaurant that does not accept credit or debit cards. Although most hospitals offer ATMs on site, failure to accept credit or debit card payments means lost sales; and maybe a tray full of food left on the counter because the guest had no way to pay. The payment system is a large part of the customer experience, so it is important that credit and debit card processing is fast and fully integrated with the POS system’s cash register functions.

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