Post Graduate Diploma In Culinary Arts In New Zealand 4 Critical Skills Everyone Must Master For A Great Career

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4 Critical Skills Everyone Must Master For A Great Career

Today I’d like to talk about 4 Difficult, No Skills. What are these 4 skills and why are they not skills? I will answer the second part of the question first.

Every job, every job within an organization, has a technical skill set that is required to do that job. Accountants need accounting skills, Doctors need clinical skills, Administrative Assistants need secretarial skills, Chefs need cooking skills.

But beyond technical skills, it’s important for everyone to master 4 other skills that I call Hard, Non-Technical Skills. And in my 16 years as a recruiter and now as an Executive Coach and Trainer, I’ve seen more people fail by not fully recognizing these non-technical skills than by not maintaining the skills they need to do their jobs. Sounds contradictory, I know. But 16 years of experience do not lie.

What are Hard, Non-Technical Skills? They are, in no particular order (except for the last one I’ll talk about on the site): Technology, Management Skills, Communication and Creativity / Critical Thinking / Problem Solving.

Modern

Technology is the first skill on this list. Not because it’s so important, but because it’s so obvious. No matter what kind of work we do, new software is shaping what we do and helping us be faster and (hopefully) more efficient.

For some experts this is obvious. Accountants, for example, can automate many routine tasks, making life easier for them and their clients (internal or external). The benefits of learning technology are not so obvious in some areas. Why would a Chef, for example, need to learn a computer? There are many things that are now involved in the kitchen, from menu planning to staffing, to ordering. Not to mention that Chefs often deal with a lot of outsiders, which requires the use of email.

There are few jobs that technology does not touch. To stay on top of your field you need to be on top of the latest technology. And for people with technical skills, I’ll go ahead and advise you to be the most user-friendly of your software. It is one of the best ways to make yourself valuable to your employer. No one wants to let someone ‘go to’ their plan.

And, by the way, Social Media / Web 2.0 programs such as LinkedIn, Twitter and Facebook are now working on this platform. How are you using social media?

Management Skills

Whether you manage employees or not, management skills are very important. Whether it’s managing projects, resources, money or your time, you can’t be without management skills.

Communication

Until the recent recession I used to say that the most important of these non-technical skills was communication. But it’s more than simple communication: I like to call it messaging. Very accurate, I analyze and send. It’s the ability to communicate your expertise in layman’s terms – verbally and in writing. Information sharing is an essential part of any business today. Most professionals should be able to not only present their KPIs, but also interpret them to outsiders to see the results of their business. The complexity of today’s business environment underscores the importance of effective communication and other soft skills such as diplomacy and persuasion.

Mark T. Bradshaw, an assistant professor of business administration at Harvard Business School said that the most successful people in this new environment will be those who have work skills and interpersonal skills almost equally. He continues to say, “The ability to communicate information is important. And the main point is how people communicate will determine how they can improve in their organizations.”

Strategic Thinking / Problem Solving.

As I said, until a few years ago I used to say that Communication was the most important skill. However, I believe it has passed the power of solving problems. Sometimes the ability to solve problems is disguised as innovation or creative thinking, but the goal is the same. The conversation goes like this, “We’ve never seen a problem like this before. We don’t know what to do, but we need you to think about it and do something about it.”

I think we can all agree that we face more problems, business and otherwise, than we do in our lifetime. And, especially from the get-go, everyone is being asked to do more with less. Everyone is being asked to solve problems that are mounting at the lowest levels of the organization.

Mastering These Skills

It’s often easier to develop and stay on top of your technical skills: the basic skills you need to do your job. Often times, non-technical skills include self-employment. You may or may not be given the opportunity to learn these skills from your employer.

How are you growing it? Actually, it’s simple enough, but it takes lifelong lessons. Taking courses through local universities or trade unions is a good start. But there are also other non-traditional methods such as Toastmasters, Dale Carnegie and Tony Robbins courses. Especially in the area of ​​problem solving I really like the work of “The School of Thinking” developed by Australia, Dr. Michael Hewitt-Gleeson after working with Edward deBono in New York. There are many tutorials on the web on critical thinking.

Practicing These Skills

But education is not enough. If you want to get fit it’s not enough to go to the gym and just learn the equipment. You have to use it. Strengthen those muscles and use what you know. Volunteer for project leadership roles or part-time jobs. Commit to additional responsibilities without a co-worker. Volunteer for a variety of educational opportunities. You can also volunteer outside of work: at your children’s school or at your church. Take every opportunity you can to learn and practice these important skills.

But what happens if you don’t develop this skill? One of the saddest experiences I’ve had in my 15 years of employment was receiving a phone call from the Country Manager of one of my clients. I had never spoken to this guy in my life, but he knew that I had done a lot of work for his company. He wanted to inform me that he would make his CFO redundant. This discussion, I might add, took place two full months before the CFO knew it himself. He wanted me to know to look for another CFO opportunity. Why my friend, because in fact the CFO became a friend and a client, work? What did his successor have that he didn’t? I refer to the national manager, “trade impact”. The ability to drive a business forward, not just a calculation.

My friend the CFO was very talented and a great manager, his employees loved him. What he wasn’t was rational. He didn’t have that skill (or find someone to work under him who would help him) and it cost him his job, and he eventually quit his job.

In my 15 years of recruiting, I’ve seen a few things like this. I used to get calls every day from people whose skills were too low for me to progress. Candidates who became comfortable in their positions and did not promote themselves, who faced looking for another job due to lack of work or wanted to look for another job due to boredom.

A dirty little secret that employers don’t often share is that they can help one out of every eight to ten people who walk through their door. Believe me, that 1 councilor has done exactly what I want you to do… spend time well these skills. Look for internships to help you develop and volunteer opportunities to help you get involved. Not only will you keep your job this way, you’ll also be more valuable to your employer and more marketable to future prospects.

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